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Every now and then · by Hamza Shayk



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Being Right Vs. Being Effective: A Leadership Dilemma

Being Right Vs. Being Effective: A Leadership Dilemma

Dear Leaders,

Would you rather be right or effective?

Every one of us has fallen in love with the idea of being right. It’s so tempting: facts, logic, data. “The numbers don’t lie.”

But being right is a shallow currency if nobody’s buying what you’re selling. We can have the best answer in the group and still fail to move them.

What good is truth if it sits on the shelf unused?

Years ago, someone wise told me, “Don’t correct people when it matters little.” At the time, my ego rebelled. Only later did I realize the wisdom behind it. We can win arguments and lose relationships. The good ol’ case of winning the battle but losing the war.

This reveals a foundational tension at the core of leadership, between being right (accuracy) and being effective (impact). While these sometimes align, they often diverge in ways that demand difficult choices.

Definitions

– Being Right means having the correct facts, sound interpretations, or principled stance. It’s grounded in logic, evidence, and truth. Beware, it can also be subjective.

– Being Effective means achieving the desired outcome, advancing the goal, or influencing others in ways that create forward momentum.

Where They Diverge

– In conversations: Being right may win an argument. Being effective may preserve a relationship, build trust, or open future doors.

– In leadership: Being right may expose incompetence. Being effective develops people, earns buy-in, and nurtures long-term alignment.

– In crisis: Being right might highlight who caused the problem. Being effective focuses on what will solve it.

The Hidden Costs of Always Being Right

– Loss of Influence: Insisting on being right, especially when others aren’t ready to hear it, triggers defensiveness and resistance. Our truth becomes their wall.

– Stalled Progress: Conversations become debates. Meetings get bogged down in precision rather than momentum.

– Ego Entanglement: When being right becomes an identity need, it distorts judgment. We stop asking “What’s needed now?” and start seeking validation.

– Stunted Growth: Sometimes the best way to reach truth is letting others discover it themselves. Being “right” too soon short-circuits their learning journey.

This last point is especially true in coaching, and as leaders, you’re also coaches. The “correct” answer might jump out to you sooner, because you’re not in the thick of it. But rushing to connect it robs the other person of the insight that sometimes only comes from working through the complexity themselves. In that case, it’s better to guide with questions or simply give them time.

Why Effectiveness Should Lead

Leadership is relational and situational. We’re not walking fact-checkers. We’re in the business of aligning people, setting direction, and creating outcomes.

– Effectiveness considers context: Timing, tone, sequencing, and strategic restraint all determine whether truth resonates or bounces off.

– Effectiveness serves the bigger picture: It prioritizes the mission over momentary correctness, recognizing that sometimes the indirect approach serves the ultimate goal better.

– Effectiveness builds credibility over time: We follow leaders who move things forward and bring us along, not necessarily those who are always right.

But Don’t Abandon Truth

Effectiveness without grounding in truth becomes manipulation. We must know when truth-telling is non-negotiable, especially when safety, ethics, or core values are at stake.

The goal isn’t to abandon correctness but to deploy it strategically. Stay anchored in what’s right, but remain flexible in how and when to express it.

The Leadership Discipline

Before speaking what you know to be true, ask yourself:

“What outcome am I trying to produce?”

Then: “Will asserting what I know to be right advance or undermine that outcome?”

If it advances the goal, speak it. If it doesn’t, hold it, reframe it, or time it differently. This is the discipline of leadership: not suppressing truth, but sequencing it intelligently in service of a higher aim.

The mature leader understands that truth alone doesn’t move people; timing, delivery, and relational intelligence do. Choose effectiveness not because truth doesn’t matter, but because truth, to matter, must be delivered in ways people can hear and act upon.

Onward,

Hamza

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ABOUT HAMZA

I advise CEOs and senior investment professionals on difficult decisions, executive development, and organizational performance.

My clients lead public, private, PE-backed and family-owned companies, or hold senior roles at investment banks, asset managers and private equity firms.

Hamza Shayk
[email protected]


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Every now and then, by Hamza Shayk

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